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Authorization requests are received through your existing platform, our secure documentation system, or directly via your team — whichever fits your workflow. We adapt to how you operate, not the other way around.
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A BCBA-credentialed clinical reviewer evaluates each request against your applicable criteria — applying individualized clinical judgment, not a checklist. Initial and concurrent reviews are completed within your required timeframes.
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You receive a documented determination with a plain-language clinical rationale — approvable, peer-to-peer referral, or adverse determination — with full audit documentation ready for your records.